We sell handmade ceramics on Shopify
Standard return window is 30 days
VIP customers get free express shipping
Bestseller: the Terra mug in matte black
Support hours are 9 to 6 CET on weekdays
Maya handles wholesale inquiries
Damaged items: replace first, don't refund
Holiday sale starts December 1st
Never promise same-day delivery
Customers over $500/yr are VIP